The recording studio for telephone messages and sonic identity

Our job?
Create the right sound for your image!

In an increasingly connected world, the telephone remains the first point of contact with businesses. It is a real strategic media for companies, generator of value and real support of the brand image.

How? By combining our expertise in audio and marketing, we make every customer interaction, no matter how brief, a golden opportunity for businesses to increase their marketing potential. These moments are of capital importance to capture the listener's attention and create a memorable experience...

Welcome to Phone Design, your recording studio specializing in telephone greetings for over 20 years. Immerse yourself in the world of sound where each call becomes a memorable experience from the first contact.

Telephone reception

Our expertise at Phone Design extends to all types of messages potentially implemented on a telephone switchboard.

Sonic identity

Our studio designs all the sounds that accompany business branding.

Phone Design, the studio that takes care of telephone reception

N°1 in white labeling

For telephony integrators and operators

You are a key player in the field of business telephony, Phone Design is here to support your success!

Our white label solutions meet your customers' telephone greeting needs. With our expertise and commitment to quality, we help you provide exceptional telephone answering services to your own customers, strengthening your position in a highly competitive market.
770 partners already trust us
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N°1 in customer experience

For companies and administrations

Telephone reception is much more than your sound showcase: it is an important lever of wealth.

Branding, business, customer relations... each of these areas is nourished and elevated to the next level thanks to wait marketing, an innovative approach that transforms moments of telephone waiting into remarkable sound experiences for the listener, and amplify your company's marketing activities.
We create messages for over 500 companies every month
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What our customers say about us

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A
Alexandra GUESNIER
AJ PHONE
star star star star star
A partnership that's lasted (almost 10 years) without a hitch! The team is top-notch and the messages are top-notch. Long may it continue in the same vein.
A
Angèle SPALLETTA
ATELSYS
star star star star star
It is very pleasant to work with the Phone Design team, the employees are focused and attentive, and the quality of work is much appreciated.
V
Valery LALAUS
UC TELECOM - ERIZON CLOUD
star star star star star
5-star service, fast delivery, very efficient ordering service, available and competent sales department. Very high quality of voice prompts (voice and music, without forgetting the perfectly measured and controlled mixing). A huge and distinct advantage for us, possibility of customizing to your brand. In a few words: Phone Design is GREAT.
D
David MARCH
E-MSN
star star star star star
Real professionals who listen to you, who do a remarkable job, who are always available and give very good advice. Don't hesitate to call on their services.
S
Sandra VIALANEIX
PRISMATEL
star star star star star
7 years of partnership with Phone Design! Throughout all these years I have enjoyed faultless service, unfailing availability and professionalism. A very easy and user-friendly website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... to top it all: plenty of humor and cheerfulness. We never grow tired of it!
S
Sandrine CHATRIE
SEE SERVICE EXPERT ENTREPRISE
star star star star star
A user-friendly site and a fast, very efficient team that perfectly answers our questions, whether by phone or by email!!! You can hear their smiles, even over the phone. Thanks
J
Jennifer DROZ
JS TECHNOLOGY
star star star star star
A quality service with a receptive and competent team. It is always a pleasure to work with you.
H
Hédia FILALI
KOESIO AURA TELECOM VALENCE
star star star star star
Efficiency and speed of processing our requests
N
Nathalie VINTI
BEST TELECOM ET RESEAUX
star star star star star
We've been working together for several years now and we're very satisfied!
M
Michael BORDES
WAYCOM AGENCE AQUITAINE SUD
star star star star star
As an integrator, I've used Phone Design's services on several occasions and I've always been completely satisfied with their service, efficiency and professionalism. I recommend it with my eyes closed.
V
Virginie TOURLAN
FOLIATEAM APPS2COM
star star star star star
7 years of partnership with Phone Design! All these years I have been able to appreciate faultless service, unfailing availability and professionalism. A very easy and ergonomic website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... icing on the cake: humor and smiles on the agenda. We never tire !
C
Cécile DUCROUX
KOESIO AURA TELECOM ECHIROLLES
star star star star star
Team always available and pleasant
P
Pascale NAVARRO
MS COM RHONE ALPES
star star star star star
WITH PROFESSIONAL AND FRIENDLY CONTACTS
M
Morgane GESNOUIN
SVP INNOVATION
star star star star star
Deadlines are always met, even when they are exceptionally very close, the team is always available, very attentive, putting partner and customer satisfaction first. As far as I'm concerned, nothing negative to mention, it is a pleasure to work with you!
N
Nicolas SALLARD
VOXEA
star star star star star
Very responsive and in tune with our customers
X
Xavier CLERGEAUD
KOESIO BOURGOGNE FRANCHE COMTE
star star star star star
The team is always efficient, available, friendly and close to our customers. Not to mention the excellent services and the very competitive prices.
E
Elodie DA CUNHA
OPTIMO CONSEIL
star star star star star
... and we know that we can count on Phone Design to adapt and carry out all our customers' requests, even the most urgent ones ;) Our customers are always satisfied with the quality of the messages and recordings! Thanks to the whole team for their responsiveness!
S
Sylvie CARTON
KOESIO AURA TELECOM ST ETIENNE
star star star star star
good advice to our customers quick response and good follow-up of files
D
Diégo PREVOST
UNITED TELECOM OUEST
star star star star star
A friendly and very professional team responding to all our requests and offering very good customer follow-up.
E
Emmanuelle BLOT
CALLINK
star star star star star
We have entrusted our clients with serenity to this studio for 20 years, they perfectly manage contact and advice. Always available and attentive, they meet our needs perfectly.
S
Sephora RADIGUET
BIC - Bureautique Informatique Communication
star star star star star
The team is always readily available, in a good mood and strives to satisfy each of our requests. Reliable, pleasant and highly professional. It is very pleasant to have high-quality partners. Thanks!
G
Grégory ROBERGE
ROS TELCO
star star star star star
If you had to find a synonym for "service" Phone Design would be one. It is a real added-value service, from making contact with our customers to production follow-ups. None of our telephone solutions is sold without a 3-message package.
N
Nicolas BONNET-GERTHOUX
TECH ONLY
star star star star star
Thank you to the whole team, who always gives good advice and is in tune with customers' needs.
N
Nathalie BRICE
FACTORIA TELECOM
star star star star star
A highly professional team. Very pleasant and responsive staff. No problems. They are great!
C
Claudine CAILLEUX
PREDETEC
star star star star star
Very good partner who remains attentive to our customers and our company.
F
Florence GARNIER
WAYCOM GROUPE ADISTA
star star star star star
The Conseil Sonore teams are always responsive and attentive. A pleasure to work together. Florence Garnier
F
Florian DEZERE
VIST AND COM
star star star star star
The service is always fast and top-notch, and there's no shortage of professionalism! What more could you ask for, except that it continues. I look forward to using your services again
F
Franck GUIGNAND
ALSATIS
star star star star star
We've been working with Phone Design for several years, and always with the same professionalism and reliability. The people who deal with us are pleasant, attentive and full of good advice.
A
Assala BELIER
HEXACOM RHONE-ALPES
star star star star star
Available, efficient, very friendly, and cheerful teams.
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Lucette JULLIAN
NAPSIS GROUPE
star star star star star
Efficiency, simplicity and availability ensure our customer satisfaction. Thank you to all the Phone Design team.
C
Cécile FRONCZAK
CTR
star star star star star
I can't think of anything negative to say. The people I speak to are always pleasant, quick to respond and very helpful when it comes to dealing with my clients' mishaps. . Thanks, keep up the good work :)
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Patricia PICON
ARTELCOM GRAND SUD
star star star star star
The team is readily available, in tune with customers' needs and also very responsive. Do not hesitate, your customers will come back
E
Elise BENARD
AJ PHONE
star star star star star
The contact is always pleasant and responsive, they listen to your requests and deal with them quickly. . Excellent call handling. Always a pleasure to work together, don't change anything!
N
Nicolas QUINET
VODOLIS
star star star star star
Good customer support and advice! The messages are perfect and very professional. Thank you to the entire team!
L
Ludovic DESCHAMPS
NORETTES COMMUNICATION
star star star star star
Teams always available when needed. It would be great if the customer could order his studio messages himself online.
A
Anne DUBOIS
KOESIO AURA TELECOM VALENCE
star star star star star
I can find no fault, in terms of customer relations as well as on the technical side. . The communication is fluid with a very high quality of service, very attentive and responsive, which constitutes the basis for a satisfied clientele. Thank you for your constant good mood!
E
Emmanuel PIERQUET
KIWI
star star star star star
An always dynamic and pleasant team. Thanks to Phone Design, we've added real value to our telephony/communications operator offering. Communication with our customers is exemplary. The management tool and the interface for the end customer are just as impeccable. We particularly appreciate the exchanges, which resemble a genuine partner relationship rather than a simple customer/supplier exchange.
J
Jérémy PERCET
CAL IT
star star star star star
Studio I've been working with for 12 years now. efficiency and professionalism. The whole team is really pleasant.
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Sébastien LOSTE
TELERYS COMMUNICATION
star star star star star
A hyper-reactive team, ready to listen, at the service of your teams and customers, who will love waiting on your lines to the sound of the original melodies and golden voices offered by the Studio. To be listened to without moderation!
A
Alexandra VOLLAIS
AJ PHONE
star star star star star
Since the beginning of our partnership (12 years) everything has always been simple. The tools are well thought out and always improved in the right way. The team is attentive, always available, fast and efficient. A perfect partnership!
C
Cyril BERGEREAU
SETIPP
star star star star star
Very good partner, flexible and very responsive. I recommend it.
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Messages with high added value

On-hold music
to communicate

This is THE strategic message broadcast when the caller is put on hold! It transforms the frustration of inevitable waiting times into a pleasant, even memorable experience. Like other messages, voice, music and text are personalized to match the company's audio identity and reinforce its brand.

Welcoming message
to accommodate

This message is broadcast even before the call is answered by a colleague. It is used to quickly inform the caller about basic information such as opening hours, current promotional offers or the company's main services.

Answering machine
to inform

When the caller cannot be answered immediately, the answering machine comes into play. This recorded message provides instructions for leaving a voicemail message, for example, or indicates call-back times or alternative information for contacting the caller. business.

IVR
to guide

The IVR guides callers through an interactive menu that allows them to select the option corresponding to their needs without requiring human intervention. It is highly recommended for efficient call management and rapid distribution to the appropriate services, without clogging up the switchboard.
happy customer Phone Design

Phone Design,
expert in telephone reception
for over 21 years

And always the same passion
At the heart of Phone Design, there is a conviction: telephone reception is a vector of transformation and communication. For us, it's more than a pause before a conversation, it's a valuable marketing opportunity.

For two decades, Phone Design has established itself as an undisputed leader in the telephone greeting industry. Our know-how is based on mastery of the sound chain, the use of professional actors under artistic contract, as well as a team dedicated to providing sound advice to end customers and effective sales support for our partners.

Trust our experience to transform each call into a memorable experience for your interlocutors. At Phone Design, every word counts, every sound resonates. Contact us today and find out how we can transform your telephone greeting into a real sound business card for your business.
About us
Need efficient
telephone reception?
Contact us!
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Canadian Office
1455, rue Drummond, bureau 2B
Montréal (Québec) H3G 1W3
Monday to Friday,
9 a.m to 12 p.m and 2 p.m to 6 p.m (UTC +1)
Our expertise
Phone Design, recording studio, expert in telephone greetings and sound communication
CCA CDRT