Simplify telephone messages recording with a White Label Studio
Our entire history has been built around this mission. One step at a time, Phone Design has grown through projects that always converge in the direction of optimal manageability of your studio, for a remarkable customer experience.
How ? By combining flexibility and responsiveness! More than 20 years on, this approach is still deeply rooted in our DNA and continues to shape our future, whether in the design of our processes, the organization of our teams or the development of our tools.
Simplify telephone messages recording with a White Label Studio
Phone Design's teams develop their own digital tools to be used by you and your clients: Extranet, API, Cloud, patented innovation ... Everything is conceived to achieve optimum manageability of your studio and an outstanding client experience.
Our mottos are flexibility and responsiveness, to guaranty tailored and upgradable solutions.
Creation of the studio
One goal: offer companies the opportunity to improve their customer relations by offering them all the services they need to record their telephone greeting messages.
2003
2003
Creation of the studio
One goal: offer companies the opportunity to improve their customer relations by offering them all the services they need to record their telephone greeting messages.
2003
Creation of the studio
One goal: offer companies the opportunity to improve their customer relations by offering them all the services they need to record their telephone greeting messages.
2004
White Label as a development strategy
Under the Web Call Studio brand, our company is the first one to offer its services through channel in White Label, and it will remain our only strategy.
2004
White Label as a development strategy
Under the Web Call Studio brand, our company is the first one to offer its services through channel in White Label, and it will remain our only strategy.
2004
White Label as a development strategy
Under the Web Call Studio brand, our company is the first one to offer its services through channel in White Label, and it will remain our only strategy.
Digitising our offer with a dedicated Extranet
Aware that the future will be digital, Phone Design decides to develop its partner’s extranet platform entirely homemade. The offer is now 50% enhanced and digitised.
2005
2005
Digitising our offer with a dedicated Extranet
Aware that the future will be digital, Phone Design decides to develop its partner’s extranet platform entirely homemade. The offer is now 50% enhanced and digitised.
2005
Digitising our offer with a dedicated Extranet
Aware that the future will be digital, Phone Design decides to develop its partner’s extranet platform entirely homemade. The offer is now 50% enhanced and digitised.
2006
Launch of the Client Area
It's the start of dedicated marketing for end customers: Phone Design is launching new forms of subscription for its partners' customers and a customer area for each one of them.
2006
Launch of the Client Area
It's the start of dedicated marketing for end customers: Phone Design is launching new forms of subscription for its partners' customers and a customer area for each one of them.
2006
Launch of the Client Area
It's the start of dedicated marketing for end customers: Phone Design is launching new forms of subscription for its partners' customers and a customer area for each one of them.
New offices
The team keeps on growing with 11 collaborators and 15 voice-over actors under artistic contract, leading them to move into a new office.
2011
2011
New offices
The team keeps on growing with 11 collaborators and 15 voice-over actors under artistic contract, leading them to move into a new office.
2011
New offices
The team keeps on growing with 11 collaborators and 15 voice-over actors under artistic contract, leading them to move into a new office.
2013
Creation of dedicated departments
The company is reorganizing its teams and creating distinct departments to improve management: a customer service department who advises and sells to end customers, and a sales team dedicated to our integrator partners.
2013
Creation of dedicated departments
The company is reorganizing its teams and creating distinct departments to improve management: a customer service department who advises and sells to end customers, and a sales team dedicated to our integrator partners.
2013
Creation of dedicated departments
The company is reorganizing its teams and creating distinct departments to improve management: a customer service department who advises and sells to end customers, and a sales team dedicated to our integrator partners.
Enhanced digitization with Cloud Recording
This new partnership program increases the digitization of our services to 80%. «Cloud Recording» is a new portal that empowers our partners by enabling them to manage and control their orders.
2014
2014
Enhanced digitization with Cloud Recording
This new partnership program increases the digitization of our services to 80%. «Cloud Recording» is a new portal that empowers our partners by enabling them to manage and control their orders.
2014
Enhanced digitization with Cloud Recording
This new partnership program increases the digitization of our services to 80%. «Cloud Recording» is a new portal that empowers our partners by enabling them to manage and control their orders.
2017
Launch of WAVAPI : all the Studio features are available to developers
Developed in-house by our IT department, WAVAPI enables our partners to integrate all the features of the Studio into their own applications.
2017
Launch of WAVAPI : all the Studio features are available to developers
Developed in-house by our IT department, WAVAPI enables our partners to integrate all the features of the Studio into their own applications.
2017
Launch of WAVAPI : all the Studio features are available to developers
Developed in-house by our IT department, WAVAPI enables our partners to integrate all the features of the Studio into their own applications.
MIX & PLAY, the new service for music updating
Still the result of in-house development, this INPI-patented technology enables unlimited and instant remixing of recorded messages. Made available to our partners, they can choose how to integrate it to their offers.
2018
2018
MIX & PLAY, the new service for music updating
Still the result of in-house development, this INPI-patented technology enables unlimited and instant remixing of recorded messages. Made available to our partners, they can choose how to integrate it to their offers.
2018
MIX & PLAY, the new service for music updating
Still the result of in-house development, this INPI-patented technology enables unlimited and instant remixing of recorded messages. Made available to our partners, they can choose how to integrate it to their offers.
2020
A new Communication department
To help our partners developing Studio services, the communication department offers them its expertise to support their communication campaigns towards their customers and provides them with all the content they need to educate their customers about the «message culture».
2020
A new Communication department
To help our partners developing Studio services, the communication department offers them its expertise to support their communication campaigns towards their customers and provides them with all the content they need to educate their customers about the «message culture».
2020
A new Communication department
To help our partners developing Studio services, the communication department offers them its expertise to support their communication campaigns towards their customers and provides them with all the content they need to educate their customers about the «message culture».
The Studio confirms its leadership on White Label
With a network of 700 partners spread across France, the Benelux countries, Monaco and the French overseas departments and territories, Phone Design is consolidating its position as the No. 1 white label studio. There are now 30 voice-over comedians under contract and 18 employees working on its growth.
2021
2021
The Studio confirms its leadership on White Label
With a network of 700 partners spread across France, the Benelux countries, Monaco and the French overseas departments and territories, Phone Design is consolidating its position as the No. 1 white label studio. There are now 30 voice-over comedians under contract and 18 employees working on its growth.
2021
The Studio confirms its leadership on White Label
With a network of 700 partners spread across France, the Benelux countries, Monaco and the French overseas departments and territories, Phone Design is consolidating its position as the No. 1 white label studio. There are now 30 voice-over comedians under contract and 18 employees working on its growth.
2022
International expansion within reach with My Studio, the new tailor-made, à la carte offer
The new 100% digital My Studio offer enables the studio to conquer Canada and export its expertise and processes, which are already widely popular in France.
2022
International expansion within reach with My Studio, the new tailor-made, à la carte offer
The new 100% digital My Studio offer enables the studio to conquer Canada and export its expertise and processes, which are already widely popular in France.
2022
International expansion within reach with My Studio, the new tailor-made, à la carte offer
The new 100% digital My Studio offer enables the studio to conquer Canada and export its expertise and processes, which are already widely popular in France.
Launch of My Studio in France
The new My Studio offer adapts to the business models of our partners in France. It's the first studio partnership under SaaS contract.
2023
2023
Launch of My Studio in France
The new My Studio offer adapts to the business models of our partners in France. It's the first studio partnership under SaaS contract.
2023
Launch of My Studio in France
The new My Studio offer adapts to the business models of our partners in France. It's the first studio partnership under SaaS contract.
... and we know that we can count on Phone Design to adapt and carry out all our customers' requests, even the most urgent ones ;)
Our customers are always satisfied with the quality of the messages and recordings!
Thanks to the whole team for their responsiveness!
S
Sephora RADIGUET
BIC - Bureautique Informatique Communication
starstarstarstarstar
The team is always readily available, in a good mood and strives to satisfy each of our requests. Reliable, pleasant and highly professional. It is very pleasant to have high-quality partners. Thanks!
M
Morgane GESNOUIN
SVP INNOVATION
starstarstarstarstar
Deadlines are always met, even when they are exceptionally very close, the team is always available, very attentive, putting partner and customer satisfaction first. As far as I'm concerned, nothing negative to mention, it is a pleasure to work with you!
H
Hédia FILALI
KOESIO AURA TELECOM VALENCE
starstarstarstarstar
Efficiency and speed of processing our requests
F
Florence GARNIER
WAYCOM GROUPE ADISTA
starstarstarstarstar
The Conseil Sonore teams are always responsive and attentive. A pleasure to work together. Florence Garnier
S
Sandrine CHATRIE
SEE SERVICE EXPERT ENTREPRISE
starstarstarstarstar
A user-friendly site and a fast, very efficient team that perfectly answers our questions, whether by phone or by email!!! You can hear their smiles, even over the phone. Thanks
A
Alexandra VOLLAIS
AJ PHONE
starstarstarstarstar
Since the beginning of our partnership (12 years) everything has always been simple. The tools are well thought out and always improved in the right way. The team is attentive, always available, fast and efficient. A perfect partnership!
G
Grégory ROBERGE
ROS TELCO
starstarstarstarstar
If you had to find a synonym for "service" Phone Design would be one. It is a real added-value service, from making contact with our customers to production follow-ups. None of our telephone solutions is sold without a 3-message package.
E
Emmanuel PIERQUET
KIWI
starstarstarstarstar
An always dynamic and pleasant team.
Thanks to Phone Design, we've added real value to our telephony/communications operator offering.
Communication with our customers is exemplary.
The management tool and the interface for the end customer are just as impeccable.
We particularly appreciate the exchanges, which resemble a genuine partner relationship rather than a simple customer/supplier exchange.
F
Florian DEZERE
VIST AND COM
starstarstarstarstar
The service is always fast and top-notch, and there's no shortage of professionalism! What more could you ask for, except that it continues. I look forward to using your services again
M
Michael BORDES
WAYCOM AGENCE AQUITAINE SUD
starstarstarstarstar
As an integrator, I've used Phone Design's services on several occasions and I've always been completely satisfied with their service, efficiency and professionalism. I recommend it with my eyes closed.
S
Sandra VIALANEIX
PRISMATEL
starstarstarstarstar
7 years of partnership with Phone Design! Throughout all these years I have enjoyed faultless service, unfailing availability and professionalism. A very easy and user-friendly website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... to top it all: plenty of humor and cheerfulness. We never grow tired of it!
C
Claudine CAILLEUX
PREDETEC
starstarstarstarstar
Very good partner who remains attentive to our customers and our company.
N
Nathalie VINTI
BEST TELECOM ET RESEAUX
starstarstarstarstar
We've been working together for several years now and we're very satisfied!
N
Nathalie BRICE
FACTORIA TELECOM
starstarstarstarstar
A highly professional team. Very pleasant and responsive staff. No problems. They are great!
C
Cyril BERGEREAU
SETIPP
starstarstarstarstar
Very good partner, flexible and very responsive. I recommend it.
C
Cécile FRONCZAK
CTR
starstarstarstarstar
I can't think of anything negative to say. The people I speak to are always pleasant, quick to respond and very helpful when it comes to dealing with my clients' mishaps. . Thanks, keep up the good work :)
V
Valery LALAUS
UC TELECOM - ERIZON CLOUD
starstarstarstarstar
5-star service, fast delivery, very efficient ordering service, available and competent sales department. Very high quality of voice prompts (voice and music, without forgetting the perfectly measured and controlled mixing). A huge and distinct advantage for us, possibility of customizing to your brand.
In a few words: Phone Design is GREAT.
A
Alexandra GUESNIER
AJ PHONE
starstarstarstarstar
A partnership that's lasted (almost 10 years) without a hitch!
The team is top-notch and the messages are top-notch.
Long may it continue in the same vein.
N
Nicolas SALLARD
VOXEA
starstarstarstarstar
Very responsive and in tune with our customers
N
Nicolas QUINET
VODOLIS
starstarstarstarstar
Good customer support and advice! The messages are perfect and very professional. Thank you to the entire team!
J
Jérémy PERCET
CAL IT
starstarstarstarstar
Studio I've been working with for 12 years now.
efficiency and professionalism.
The whole team is really pleasant.
D
Diégo PREVOST
UNITED TELECOM OUEST
starstarstarstarstar
A friendly and very professional team responding to all our requests and offering very good customer follow-up.
P
Pascale NAVARRO
MS COM RHONE ALPES
starstarstarstarstar
WITH PROFESSIONAL AND FRIENDLY CONTACTS
V
Virginie TOURLAN
FOLIATEAM APPS2COM
starstarstarstarstar
7 years of partnership with Phone Design! All these years I have been able to appreciate faultless service, unfailing availability and professionalism. A very easy and ergonomic website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... icing on the cake: humor and smiles on the agenda. We never tire !
L
Lucette JULLIAN
NAPSIS GROUPE
starstarstarstarstar
Efficiency, simplicity and availability ensure our customer satisfaction. Thank you to all the Phone Design team.
E
Elise BENARD
AJ PHONE
starstarstarstarstar
The contact is always pleasant and responsive, they listen to your requests and deal with them quickly. . Excellent call handling. Always a pleasure to work together, don't change anything!
C
Cécile DUCROUX
KOESIO AURA TELECOM ECHIROLLES
starstarstarstarstar
Team always available and pleasant
A
Angèle SPALLETTA
ATELSYS
starstarstarstarstar
It is very pleasant to work with the Phone Design team, the employees are focused and attentive, and the quality of work is much appreciated.
A
Assala BELIER
HEXACOM RHONE-ALPES
starstarstarstarstar
Available, efficient, very friendly, and cheerful teams.
J
Jennifer DROZ
JS TECHNOLOGY
starstarstarstarstar
A quality service with a receptive and competent team. It is always a pleasure to work with you.
N
Nicolas BONNET-GERTHOUX
TECH ONLY
starstarstarstarstar
Thank you to the whole team, who always gives good advice and is in tune with customers' needs.
X
Xavier CLERGEAUD
KOESIO BOURGOGNE FRANCHE COMTE
starstarstarstarstar
The team is always efficient, available, friendly and close to our customers. Not to mention the excellent services and the very competitive prices.
A
Anne DUBOIS
KOESIO AURA TELECOM VALENCE
starstarstarstarstar
I can find no fault, in terms of customer relations as well as on the technical side. . The communication is fluid with a very high quality of service, very attentive and responsive, which constitutes the basis for a satisfied clientele. Thank you for your constant good mood!
P
Patricia PICON
ARTELCOM GRAND SUD
starstarstarstarstar
The team is readily available, in tune with customers' needs and also very responsive. Do not hesitate, your customers will come back
S
Sébastien LOSTE
TELERYS COMMUNICATION
starstarstarstarstar
A hyper-reactive team, ready to listen, at the service of your teams and customers, who will love waiting on your lines to the sound of the original melodies and golden voices offered by the Studio. To be listened to without moderation!
E
Emmanuelle BLOT
CALLINK
starstarstarstarstar
We have entrusted our clients with serenity to this studio for 20 years, they perfectly manage contact and advice. Always available and attentive, they meet our needs perfectly.
D
David MARCH
E-MSN
starstarstarstarstar
Real professionals who listen to you, who do a remarkable job, who are always available and give very good advice. Don't hesitate to call on their services.
F
Franck GUIGNAND
ALSATIS
starstarstarstarstar
We've been working with Phone Design for several years, and always with the same professionalism and reliability. The people who deal with us are pleasant, attentive and full of good advice.
S
Sylvie CARTON
KOESIO AURA TELECOM ST ETIENNE
starstarstarstarstar
good advice to our customers quick response and good follow-up of files
L
Ludovic DESCHAMPS
NORETTES COMMUNICATION
starstarstarstarstar
Teams always available when needed. It would be great if the customer could order his studio messages himself online.
