Why do humor and originality have a place in your greeting messages?

The advantages of an original and fun telephone greeting message

When original and fun, a telephone greeting message brightens up the telephone experience and changes your customers' perception of your company. Here is why humor is an asset to take consider:

• It creates a lasting impression: your customers will remember you long after they hang up, with a message that makes them laugh or smile and sticks to their memories.
• It highlights the brand's personality: are creativity and enthusiasm values of your corporate culture? Choose a light tone with a touch of humor to show that you are a human, accessible and friendly company.
• It improves the caller experience: no one likes it when they aren't answered immediately, so a funny message can turn a boring moment into an enjoyable experience. Your customers will be more willing to wait and face the conversation with a smile.
• It brings a friendly atmosphere: humor puts your callers at ease from the start. It establishes a more relaxed atmosphere which promotes a feeling of conviviality making the difference in customer relations.
• It sets you apart from the competition: an original and funny message allows you to stand out from the crowd. You show that you are a company which isn’t afraid of anything and knows how to stand out from the crowd.
• It encourages action: a customer who smiles is a customer who is committed. A fun on hold message or answering machine encourages a more relaxed and positive interaction, which therefore increases the chances of loyalty.

How to write original greeting messages for your business?

Writing a relaxed and fun voice message is a bit like cooking: you have to find the right balance between flavors, textures and presentation. The goal is to create a good mood among your customers without distracting them from what's important.

Brevity is your friend. No one likes to wait, so a message that drags on may lose its impact. Keep it concise: less than 30 seconds is enough to get your message across.

Creativity must be at the heart of your approach, don't be afraid to innovate. An original and offbeat message attracts attention. Whether it's a pun, a little storytelling or a nod to current events, the main thing is to surprise and captivate.

Be careful though, creativity must never compromise the understanding of the message. Your humor must be suitable for all audiences. Avoid sensitive or overly polarizing topics. The goal is to entertain, not divide.

Remember to remain professional. Humor, no matter how soft, should always reflect your identity and values. It's about showing that you are approachable without sacrificing your credibility.

If you're not comfortable putting together this message yourself, call in the professionals. A studio like ours helps you find the right tone and design a telephone greeting that combines humor and efficiency.

Finally, and most importantly, have fun! A successful voice message is often the result of relaxed and natural text. If you enjoy creating it, it will be felt and your message will be even more engaging.