[INTERVIEW]

« Ethics are our greatest asset »

Phone Design just launched its ethical charter. Can you tell us about the values that underpin it?

Mélie: Of course! At Phone Design, our values aren't just words on a page; they're truly at the heart of everything we do. We've come up with an acronym for it F.I.G.H.T.

R.I.G.H.T.? That sets the tone... What does this fight stand for?

Mélie: Let me break it down for you:

• Reliability: We aim to be the partner our clients and partners can always count on, no exceptions.
• Innovation: We're always looking for new ideas to improve our services and deliver innovative Studio solutions.
• Generosity: We firmly believe in sharing our expertise and resources for the benefit of everyone.
• Honesty: Transparency is non-negotiable for us. We strive to be clear and honest in everything we do.
• Technical Excellence: We ensure that we master our skills to offer the highest quality service. For instance, with our Extranet ECHO, our partners can manage everything easily. It is like having their own control room. This commitment to technical excellence also extends to our clients and employees.

Why have an ethical charter now?

Mélie: Well, formalizing an ethical charter is like putting in writing what we've always practiced. It sets clear principles that guide our daily actions. We believe it's essential for the sustainability of our company. By documenting our values, we help every team member understand and trust in our vision. Plus we want our clients and partners to know exactly what to expect from us. Trust and mutual respect are the foundations of any healthy professional relationship, after all. I'm convinced that ethics are our greatest asset!

How do your express these commitments in your daily routine?

Mélie: We live through our commitments every day. We're firmly opposed to any form of corruption and always act with honesty. Transparency is at the core of our interactions. We protect sensitive information with the utmost care because we respect the privacy of our clients and partners. We also comply with all equal opportunity laws, treating every individual with dignity and respect. Each team member is responsible for reporting behaviors that go against our values. We also encourage a good work-life balance because we believe that's part of our ethical commitment too.

Find out more about our commitments in our ethics charter

Learn more

What are the consequences if someone violates this charter’s principles?

Mélie: If someone violates our ethical charter, it can lead to disciplinary actions. Everyone in our team knows the severity of the reprehnds will depend on the nature of the violation and the level of cooperation from the offender.

If you had to choose just one word to describe Phone Design’s culture, what would it be?

Mélie: Integrity, no doubt! At Phone Design, our moral values make us a company where I believe it's great to work and collaborate. Our ethical charter isn't just a document; it's our commitment to a future where integrity, responsibility, and excellence are at the heart of every interaction. We're proud to build our success based on these solid foundations, and we'll continue to ensure that our commitments are reflected in every aspect of our work.

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