A unique ecosystem to guarantee total and high-level support
You are an expert in your profession. Your 360° vision allows you to understand your entire ecosystem with a sharp eye. You know how to identify customer needs and provide an appropriate, turnkey response.
Your customer is the heart of your business. Listening, understanding, guiding him are the keystones of your professional daily life.
Today, Phone Design offers you to reach a little further, to do a little more for your customers, and for you: telephone greetings, are beneficial to each link in the chain.
Phone Design combines people, tools and data to allow you to easily make the best choice in terms of studio, and gives you the strength of a service provider with end-to-end control of the production chain.
A Win-Win partnership!
Do you have questions? No worries. You may be hesitating on how to add our solutions to your offers ... Be aware that becoming a Phone Design Partner means benefiting from human AND material support at all times. Our Administrative Service ensures you support on all the accounting part, and the Partner Service assists you regarding the commercial aspect of the Studio services.
As a Partner, you give yourself much more than a simple recording studio, but the strike force and the expertise of dedicated teams.
Transparency is part of the Studio's DNA: this value drives each of our actions, towards your customers in White Label, and towards you.
Our mission: support you from A to Z!
A service entirely dedicated to our Partners: that is our promise. Available all week long during office hours, through several media: telephone, video-conference, email, interactive messaging, SMS, Whatsapp... so many communication channels to allow you to rely on responsiveness to match your customer projects.
A commercial lever approved by 20 years of expertise
The Telecom and IT market is undergoing profound changes.
Digitization is a real challenge for companies in the sector, and provision of services is now a real lever for quality positioning.
These stakes are what is most important to our Partners Service team who wishes to always remain focus on the concerns of its Partners. Very aware on the latest market news and present on social media, the Partners Service is an essential partner to give you the necessary levers for your positioning on the market.
Rely on our resources
Propose a service offer with high added value! With the Studio, you have the opportunity to enrich your skills in terms of telephone greetings. You will be able to build customer loyalty with a recurring model and multiply business opportunities by relying on our advice. At Phone Design, you will always find an expert to discuss with. Responsiveness and availability are the basis of our business: 80% of calls are answered in less than 30 seconds.
Strengthen your performance thanks to our additional sales forces
In a context as competitive as it is changing, a company increasingly considers and appreciates the many advantages of outsourcing its sales forces. Far from abandoning or delegating your commercial policy regarding telephone greetings, it is much more a matter of applying it effectively, of compensating internal shortcomings or strengthening a team.Optimize your performance by drawing on a wealth of expertise to achieve your business goals.
Your commercial approach is boosted
... both in terms of prices and in marketing approach
We assist you in your communication by providing you with numerous supports: commercial documentation, drafting of administrative documents intended for your customers, etc... From a more technical point of view, you have access to «à la carte» training, upon a simple request.
Your Studio, an adaptive commercial partner
The variety of our partners and their models has enabled us to acquire many skills, both technical and commercial, to best adapt to your markets: very small businesses, SMEs, large accounts, etc
Technically, whether we are talking about traditional PABX, hybrid, IP, Centrex, new generation (3CX, WILDIX...) installations, Phone Design has been able to listen and consider the suggestions and issues of its partners to sharpen its expertise and develop tools to meet their specific needs.
The Partners Service teams help you understand all the workings of regulations in terms of music, rights, or broadcasting...And answer any questions about collecting organizations such as SACEM or SCPA. Phone Design gives you all the keys so that you have all the cards in hand regarding your customers.
Available, efficient, very friendly, and cheerful teams.
F
Florian DEZERE
VIST AND COM
starstarstarstarstar
The service is always fast and top-notch, and there's no shortage of professionalism! What more could you ask for, except that it continues. I look forward to using your services again
D
David MARCH
E-MSN
starstarstarstarstar
Real professionals who listen to you, who do a remarkable job, who are always available and give very good advice. Don't hesitate to call on their services.
P
Patricia PICON
ARTELCOM GRAND SUD
starstarstarstarstar
The team is readily available, in tune with customers' needs and also very responsive. Do not hesitate, your customers will come back
J
Jennifer DROZ
JS TECHNOLOGY
starstarstarstarstar
A quality service with a receptive and competent team. It is always a pleasure to work with you.
L
Lucette JULLIAN
NAPSIS GROUPE
starstarstarstarstar
Efficiency, simplicity and availability ensure our customer satisfaction. Thank you to all the Phone Design team.
J
Jérémy PERCET
CAL IT
starstarstarstarstar
Studio I've been working with for 12 years now.
efficiency and professionalism.
The whole team is really pleasant.
S
Sandra VIALANEIX
PRISMATEL
starstarstarstarstar
7 years of partnership with Phone Design! Throughout all these years I have enjoyed faultless service, unfailing availability and professionalism. A very easy and user-friendly website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... to top it all: plenty of humor and cheerfulness. We never grow tired of it!
S
Sébastien LOSTE
TELERYS COMMUNICATION
starstarstarstarstar
A hyper-reactive team, ready to listen, at the service of your teams and customers, who will love waiting on your lines to the sound of the original melodies and golden voices offered by the Studio. To be listened to without moderation!
E
Emmanuelle BLOT
CALLINK
starstarstarstarstar
We have entrusted our clients with serenity to this studio for 20 years, they perfectly manage contact and advice. Always available and attentive, they meet our needs perfectly.
S
Sandrine CHATRIE
SEE SERVICE EXPERT ENTREPRISE
starstarstarstarstar
A user-friendly site and a fast, very efficient team that perfectly answers our questions, whether by phone or by email!!! You can hear their smiles, even over the phone. Thanks
E
Elodie DA CUNHA
OPTIMO CONSEIL
starstarstarstarstar
... and we know that we can count on Phone Design to adapt and carry out all our customers' requests, even the most urgent ones ;)
Our customers are always satisfied with the quality of the messages and recordings!
Thanks to the whole team for their responsiveness!
A
Angèle SPALLETTA
ATELSYS
starstarstarstarstar
It is very pleasant to work with the Phone Design team, the employees are focused and attentive, and the quality of work is much appreciated.
N
Nicolas BONNET-GERTHOUX
TECH ONLY
starstarstarstarstar
Thank you to the whole team, who always gives good advice and is in tune with customers' needs.
N
Nicolas QUINET
VODOLIS
starstarstarstarstar
Good customer support and advice! The messages are perfect and very professional. Thank you to the entire team!
S
Sylvie CARTON
KOESIO AURA TELECOM ST ETIENNE
starstarstarstarstar
good advice to our customers quick response and good follow-up of files
E
Elise BENARD
AJ PHONE
starstarstarstarstar
The contact is always pleasant and responsive, they listen to your requests and deal with them quickly. . Excellent call handling. Always a pleasure to work together, don't change anything!
H
Hédia FILALI
KOESIO AURA TELECOM VALENCE
starstarstarstarstar
Efficiency and speed of processing our requests
V
Virginie TOURLAN
FOLIATEAM APPS2COM
starstarstarstarstar
7 years of partnership with Phone Design! All these years I have been able to appreciate faultless service, unfailing availability and professionalism. A very easy and ergonomic website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... icing on the cake: humor and smiles on the agenda. We never tire !
M
Morgane GESNOUIN
SVP INNOVATION
starstarstarstarstar
Deadlines are always met, even when they are exceptionally very close, the team is always available, very attentive, putting partner and customer satisfaction first. As far as I'm concerned, nothing negative to mention, it is a pleasure to work with you!
C
Cécile DUCROUX
KOESIO AURA TELECOM ECHIROLLES
starstarstarstarstar
Team always available and pleasant
C
Claudine CAILLEUX
PREDETEC
starstarstarstarstar
Very good partner who remains attentive to our customers and our company.
G
Grégory ROBERGE
ROS TELCO
starstarstarstarstar
If you had to find a synonym for "service" Phone Design would be one. It is a real added-value service, from making contact with our customers to production follow-ups. None of our telephone solutions is sold without a 3-message package.
E
Emmanuel PIERQUET
KIWI
starstarstarstarstar
An always dynamic and pleasant team.
Thanks to Phone Design, we've added real value to our telephony/communications operator offering.
Communication with our customers is exemplary.
The management tool and the interface for the end customer are just as impeccable.
We particularly appreciate the exchanges, which resemble a genuine partner relationship rather than a simple customer/supplier exchange.
V
Valery LALAUS
UC TELECOM - ERIZON CLOUD
starstarstarstarstar
5-star service, fast delivery, very efficient ordering service, available and competent sales department. Very high quality of voice prompts (voice and music, without forgetting the perfectly measured and controlled mixing). A huge and distinct advantage for us, possibility of customizing to your brand.
In a few words: Phone Design is GREAT.
X
Xavier CLERGEAUD
KOESIO BOURGOGNE FRANCHE COMTE
starstarstarstarstar
The team is always efficient, available, friendly and close to our customers. Not to mention the excellent services and the very competitive prices.
C
Cécile FRONCZAK
CTR
starstarstarstarstar
I can't think of anything negative to say. The people I speak to are always pleasant, quick to respond and very helpful when it comes to dealing with my clients' mishaps. . Thanks, keep up the good work :)
C
Cyril BERGEREAU
SETIPP
starstarstarstarstar
Very good partner, flexible and very responsive. I recommend it.
N
Nicolas SALLARD
VOXEA
starstarstarstarstar
Very responsive and in tune with our customers
S
Sephora RADIGUET
BIC - Bureautique Informatique Communication
starstarstarstarstar
The team is always readily available, in a good mood and strives to satisfy each of our requests. Reliable, pleasant and highly professional. It is very pleasant to have high-quality partners. Thanks!
A
Alexandra VOLLAIS
AJ PHONE
starstarstarstarstar
Since the beginning of our partnership (12 years) everything has always been simple. The tools are well thought out and always improved in the right way. The team is attentive, always available, fast and efficient. A perfect partnership!
F
Florence GARNIER
WAYCOM GROUPE ADISTA
starstarstarstarstar
The Conseil Sonore teams are always responsive and attentive. A pleasure to work together. Florence Garnier
F
Franck GUIGNAND
ALSATIS
starstarstarstarstar
We've been working with Phone Design for several years, and always with the same professionalism and reliability. The people who deal with us are pleasant, attentive and full of good advice.
N
Nathalie VINTI
BEST TELECOM ET RESEAUX
starstarstarstarstar
We've been working together for several years now and we're very satisfied!
A
Alexandra GUESNIER
AJ PHONE
starstarstarstarstar
A partnership that's lasted (almost 10 years) without a hitch!
The team is top-notch and the messages are top-notch.
Long may it continue in the same vein.
A
Anne DUBOIS
KOESIO AURA TELECOM VALENCE
starstarstarstarstar
I can find no fault, in terms of customer relations as well as on the technical side. . The communication is fluid with a very high quality of service, very attentive and responsive, which constitutes the basis for a satisfied clientele. Thank you for your constant good mood!
N
Nathalie BRICE
FACTORIA TELECOM
starstarstarstarstar
A highly professional team. Very pleasant and responsive staff. No problems. They are great!
M
Michael BORDES
WAYCOM AGENCE AQUITAINE SUD
starstarstarstarstar
As an integrator, I've used Phone Design's services on several occasions and I've always been completely satisfied with their service, efficiency and professionalism. I recommend it with my eyes closed.
L
Ludovic DESCHAMPS
NORETTES COMMUNICATION
starstarstarstarstar
Teams always available when needed. It would be great if the customer could order his studio messages himself online.
D
Diégo PREVOST
UNITED TELECOM OUEST
starstarstarstarstar
A friendly and very professional team responding to all our requests and offering very good customer follow-up.