The IT and telecom field is in perpetual motion, your needs evolve, just like our tools and our processes. Thanks to its training and coaching, Phone Design remains as close as possible to these needs to give you an always efficent and quality service.
Example 1
Enhance loyalty : develop clients' subscribtion
Immediate need or staggered production? Pack Open Studio or Pack Message?
Products offer tailored to your customers' needs?
Make a difference with a Pack Open Studio
Click on the picture to discover the training program
Click on the picture to discover the training program
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«A la carte» training
We offer our partners a rich and complete videoconference training program, allowing you to train yourself, commercially and technically, on our products and our tools. This training offer is regularly expanded thanks to your feedback. Do you notice a problem? Let us know, and we'll build the support you need to resolve it! It is essential for us that you have all the keys to understand Studio services and that you know how to master our tools.
Example 2
Arguments for Studio services
Unravel the most common customer misgivings
Choose an appropriate, and therefore effective sales pitch
Delegate Studio skills to stay focused on your core business
Use White Label as a strategic advantage
Boost your commercial impact with a comprehensive telecom package!
Click on the picture to discover the training program
Click on the picture to discover the training program
Training on our tools
Although they are designed for simple and intuitive use, we provide you with operational support on our tools from the first minutes of our partnership.
Our teams help you take control of all the platforms available to you.
ECHO Extranet
We get started by presenting you with your Extranet. This tool allows you, on a daily basis, to have a 360° view of the Studio: follow-up of your orders, direct and simplified contact with the studio via the messaging system integrated into this space, ordering, deliveries, invoicing, management of your subscriber base.
Journey and Customer Area: we tell you everything.
Live a real immersion in the shoes of your customers! We guide you so that you can live their journey through their customer areas. Musical libraries, voice casting, texts example, order history, subscriptions… We detail each step with you so that you can present them clearly to your customers.
Example 3
Everything you need to know about your customer's journey
Learn all about the post-order process
The 10 commandments of a good order
Managing customer reminders
How our Customer Service takes care of your customer
Click on the picture to discover the training program
Click on the picture to discover the training program
Diversify formulas with webinars
Aware that this format is ideal for reaching as many people as possible, Phone Design sets up interactive webinars to make studio services available to all of your teams.
We want to keep caring about the needs of our partners while offering innovative digital conferences.
To participate in our future webinars, no need to travel: learn from our advice, comfortably seated wherever you want!
Real professionals who listen to you, who do a remarkable job, who are always available and give very good advice. Don't hesitate to call on their services.
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Lucette JULLIAN
NAPSIS GROUPE
starstarstarstarstar
Efficiency, simplicity and availability ensure our customer satisfaction. Thank you to all the Phone Design team.
S
Sébastien LOSTE
TELERYS COMMUNICATION
starstarstarstarstar
A hyper-reactive team, ready to listen, at the service of your teams and customers, who will love waiting on your lines to the sound of the original melodies and golden voices offered by the Studio. To be listened to without moderation!
N
Nicolas BONNET-GERTHOUX
TECH ONLY
starstarstarstarstar
Thank you to the whole team, who always gives good advice and is in tune with customers' needs.
A
Anne DUBOIS
KOESIO AURA TELECOM VALENCE
starstarstarstarstar
I can find no fault, in terms of customer relations as well as on the technical side. . The communication is fluid with a very high quality of service, very attentive and responsive, which constitutes the basis for a satisfied clientele. Thank you for your constant good mood!
C
Cyril BERGEREAU
SETIPP
starstarstarstarstar
Very good partner, flexible and very responsive. I recommend it.
C
Claudine CAILLEUX
PREDETEC
starstarstarstarstar
Very good partner who remains attentive to our customers and our company.
E
Elodie DA CUNHA
OPTIMO CONSEIL
starstarstarstarstar
... and we know that we can count on Phone Design to adapt and carry out all our customers' requests, even the most urgent ones ;)
Our customers are always satisfied with the quality of the messages and recordings!
Thanks to the whole team for their responsiveness!
F
Franck GUIGNAND
ALSATIS
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We've been working with Phone Design for several years, and always with the same professionalism and reliability. The people who deal with us are pleasant, attentive and full of good advice.
X
Xavier CLERGEAUD
KOESIO BOURGOGNE FRANCHE COMTE
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The team is always efficient, available, friendly and close to our customers. Not to mention the excellent services and the very competitive prices.
V
Virginie TOURLAN
FOLIATEAM APPS2COM
starstarstarstarstar
7 years of partnership with Phone Design! All these years I have been able to appreciate faultless service, unfailing availability and professionalism. A very easy and ergonomic website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... icing on the cake: humor and smiles on the agenda. We never tire !
S
Sandrine CHATRIE
SEE SERVICE EXPERT ENTREPRISE
starstarstarstarstar
A user-friendly site and a fast, very efficient team that perfectly answers our questions, whether by phone or by email!!! You can hear their smiles, even over the phone. Thanks
A
Assala BELIER
HEXACOM RHONE-ALPES
starstarstarstarstar
Available, efficient, very friendly, and cheerful teams.
J
Jérémy PERCET
CAL IT
starstarstarstarstar
Studio I've been working with for 12 years now.
efficiency and professionalism.
The whole team is really pleasant.
A
Alexandra VOLLAIS
AJ PHONE
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Since the beginning of our partnership (12 years) everything has always been simple. The tools are well thought out and always improved in the right way. The team is attentive, always available, fast and efficient. A perfect partnership!
C
Cécile FRONCZAK
CTR
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I can't think of anything negative to say. The people I speak to are always pleasant, quick to respond and very helpful when it comes to dealing with my clients' mishaps. . Thanks, keep up the good work :)
D
Diégo PREVOST
UNITED TELECOM OUEST
starstarstarstarstar
A friendly and very professional team responding to all our requests and offering very good customer follow-up.
F
Florian DEZERE
VIST AND COM
starstarstarstarstar
The service is always fast and top-notch, and there's no shortage of professionalism! What more could you ask for, except that it continues. I look forward to using your services again
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Ludovic DESCHAMPS
NORETTES COMMUNICATION
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Teams always available when needed. It would be great if the customer could order his studio messages himself online.
M
Michael BORDES
WAYCOM AGENCE AQUITAINE SUD
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As an integrator, I've used Phone Design's services on several occasions and I've always been completely satisfied with their service, efficiency and professionalism. I recommend it with my eyes closed.
H
Hédia FILALI
KOESIO AURA TELECOM VALENCE
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Efficiency and speed of processing our requests
N
Nicolas QUINET
VODOLIS
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Good customer support and advice! The messages are perfect and very professional. Thank you to the entire team!
E
Elise BENARD
AJ PHONE
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The contact is always pleasant and responsive, they listen to your requests and deal with them quickly. . Excellent call handling. Always a pleasure to work together, don't change anything!
P
Pascale NAVARRO
MS COM RHONE ALPES
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WITH PROFESSIONAL AND FRIENDLY CONTACTS
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Emmanuelle BLOT
CALLINK
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We have entrusted our clients with serenity to this studio for 20 years, they perfectly manage contact and advice. Always available and attentive, they meet our needs perfectly.
S
Sephora RADIGUET
BIC - Bureautique Informatique Communication
starstarstarstarstar
The team is always readily available, in a good mood and strives to satisfy each of our requests. Reliable, pleasant and highly professional. It is very pleasant to have high-quality partners. Thanks!
N
Nathalie VINTI
BEST TELECOM ET RESEAUX
starstarstarstarstar
We've been working together for several years now and we're very satisfied!
E
Emmanuel PIERQUET
KIWI
starstarstarstarstar
An always dynamic and pleasant team.
Thanks to Phone Design, we've added real value to our telephony/communications operator offering.
Communication with our customers is exemplary.
The management tool and the interface for the end customer are just as impeccable.
We particularly appreciate the exchanges, which resemble a genuine partner relationship rather than a simple customer/supplier exchange.
A
Angèle SPALLETTA
ATELSYS
starstarstarstarstar
It is very pleasant to work with the Phone Design team, the employees are focused and attentive, and the quality of work is much appreciated.
S
Sandra VIALANEIX
PRISMATEL
starstarstarstarstar
7 years of partnership with Phone Design! Throughout all these years I have enjoyed faultless service, unfailing availability and professionalism. A very easy and user-friendly website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... to top it all: plenty of humor and cheerfulness. We never grow tired of it!
N
Nicolas SALLARD
VOXEA
starstarstarstarstar
Very responsive and in tune with our customers
V
Valery LALAUS
UC TELECOM - ERIZON CLOUD
starstarstarstarstar
5-star service, fast delivery, very efficient ordering service, available and competent sales department. Very high quality of voice prompts (voice and music, without forgetting the perfectly measured and controlled mixing). A huge and distinct advantage for us, possibility of customizing to your brand.
In a few words: Phone Design is GREAT.
S
Sylvie CARTON
KOESIO AURA TELECOM ST ETIENNE
starstarstarstarstar
good advice to our customers quick response and good follow-up of files
J
Jennifer DROZ
JS TECHNOLOGY
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A quality service with a receptive and competent team. It is always a pleasure to work with you.
P
Patricia PICON
ARTELCOM GRAND SUD
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The team is readily available, in tune with customers' needs and also very responsive. Do not hesitate, your customers will come back
N
Nathalie BRICE
FACTORIA TELECOM
starstarstarstarstar
A highly professional team. Very pleasant and responsive staff. No problems. They are great!
M
Morgane GESNOUIN
SVP INNOVATION
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Deadlines are always met, even when they are exceptionally very close, the team is always available, very attentive, putting partner and customer satisfaction first. As far as I'm concerned, nothing negative to mention, it is a pleasure to work with you!
A
Alexandra GUESNIER
AJ PHONE
starstarstarstarstar
A partnership that's lasted (almost 10 years) without a hitch!
The team is top-notch and the messages are top-notch.
Long may it continue in the same vein.
F
Florence GARNIER
WAYCOM GROUPE ADISTA
starstarstarstarstar
The Conseil Sonore teams are always responsive and attentive. A pleasure to work together. Florence Garnier
G
Grégory ROBERGE
ROS TELCO
starstarstarstarstar
If you had to find a synonym for "service" Phone Design would be one. It is a real added-value service, from making contact with our customers to production follow-ups. None of our telephone solutions is sold without a 3-message package.
