Telephone greeting for messages for auto repair shops
In the hectic workshop of an auto repair shop, each call is an open door to a business opportunity and a chance to build a lasting relationship with the customer. Make your telephone reception a true ally thanks to greeting messages that inform and reassure your callers while promoting your offers and services.
Why take care of an auto repair shop's telephone reception?
Telephone reception is a bit like the first smile exchanged with your customers. In the incessant ballet of calls in an auto repair shop, a busy line is almost an invitation to go to the competition. Your customers, seeking information and quick answers, are looking for something other than a simple hello: they want efficiency and a deeply human touch.
This is where Phone Design comes in, to create telephone greetings specifically tailored to your auto repair or car dealer business. Thanks to more than 20 years of expertise, a musical library of thousands of titles and actors to interpret these texts, we give your telephone reception a unique and welcoming personality.
We thus create a true auditory experience reflecting the quality and professionalism of your service and transforming each call into an opportunity to strengthen your brand image and build customer loyalty.
Examples of telephone greetings for autop repair shops
Listen below to examples of telephone messages created for garages, body shops or dealerships by our studio:
Played as soon as the call is connected, even before it is officially answered, the welcoming message is a brief and friendly message. It immediately informs the caller that they have dialed the correct number and that they will soon be connected with their mechanic or car dealer.
This message accompanied by music is played when a caller is put on hold. In the case of an auto repair shop, the message includes useful information on the offered services, current promotions, or vehicle maintenance advice. You can also remind your customers of the recommended maintenance and servicing in summer/winter to ease the wait and make it more informative and enjoyable.
The IVR (Interactive Voice Server) is intended to guide the caller through a menu of options to direct them to the appropriate service. For a car dealer, this involves options for after-sales service, repair workshop, appointment scheduling, or information on car models.
The answering machine is an automatic message played when no one can answer the call. It usually indicates how and when to call back. In a garage, the answering machine informs callers of business hours, gives an email address for non-urgent requests, or indicates when the caller can expect a call back.
The mobile answering machine is similar to the landline answering machine but is intended for mobile phones. For a car dealer using a cellular, his answering machine message is personalized to reflect the commitment to customer service, while providing practical information when the professional is traveling or unavailable.
Auto repair shops planning media: messages that update according to your news!
Musical updating of your messages
music_note
JANARY
FEBRUARY
On Valentine's Day, offer a car draining package rather than a flower bouquet!
Benefit from the discount on electric vehicles.
MARCH
APRIL
Come and discover the new car model.
Are your suitcases ready for the holidays? What about your car?
JUNE
JULY
music_note
Musical updating of your messages
Do you have all your school supplies, what about your car supplies?
SEPTEMBER
NOVEMBER
Are your battery, your tires, your heating ready to face winter?
We will be closed for Christmas holidays from... Plan your appointments ahead!
DECEMBER
Reinvent auto repair shops' telephone reception with professional messages
Imagine that a customer calls your auto repair shop. Instead of a boring wait, they are greeted by a warm and dynamic voice that keeps them waiting or guides them through your services. It's your personalized greeting, not a simple "Hello and welcome."
To customize is to adapt! Your greeting adapts to who you are. It reflects your shop: professional, but with a touch of humor? Serious, but friendly? It's up to you.
Telephone reception is also your new marketing showcase. And yes, we're not just talking about welcoming! Your message announces your latest promotions, perhaps a discount on oil changes or the release of a new vehicle model. It's like putting an enticing poster on your window, but for your customers' ears.
So, what are the concrete benefits?
First, you are saving time. While the customer listens to your personalized message, you are free to take care of other important tasks, diagnose a fault in a workshop or order parts from a supplier.
Then, the quality of service soars: fewer missed calls, fewer frustrated customers, therefore increased loyalty!
Finally, when each call becomes an opportunity to promote your services and relay your commercial assets, you increase your sales.
Do you need telephone reception for your auto repair shop?
Improve the customer experience of your garage or car dealership
From making an appointment for a simple maintenance to the SOS "My car won't start anymore", there is always a good reason to call your mechanic. Unsurprisingly, mechanics are also one of the professions with the highest call volumes.
On a daily basis, a mechanic juggles between welcoming a customer, diagnosing a capricious breakdown, and beep beep, here's another call. Not easy, is it? And while you are busy, the customers on the other end of the line are getting impatient. According to a barometer conducted by allogarage.fr, the customer satisfaction rate does not exceed 60%. No wonder: endless waiting, looping elevator music... We have seen better welcome!
But fortunately, telephone greetings are there to improve this welcome and reduce frustration . How? By taking over when the mechanic is in full action.
They inform, reassure and guide: these messages do all of this at the same time. No more gloomy expectations, make way for practical information, sprinkled with pleasant music and a welcoming voice. And the best part of all this? Customer satisfaction taking a leap forward. We go from frustrating waiting to an informative and pleasant moment.
Studio I've been working with for 12 years now.
efficiency and professionalism.
The whole team is really pleasant.
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Alexandra GUESNIER
AJ PHONE
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A partnership that's lasted (almost 10 years) without a hitch!
The team is top-notch and the messages are top-notch.
Long may it continue in the same vein.
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Sylvie CARTON
KOESIO AURA TELECOM ST ETIENNE
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good advice to our customers quick response and good follow-up of files
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Michael BORDES
WAYCOM AGENCE AQUITAINE SUD
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As an integrator, I've used Phone Design's services on several occasions and I've always been completely satisfied with their service, efficiency and professionalism. I recommend it with my eyes closed.
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Claudine CAILLEUX
PREDETEC
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Very good partner who remains attentive to our customers and our company.
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Angèle SPALLETTA
ATELSYS
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It is very pleasant to work with the Phone Design team, the employees are focused and attentive, and the quality of work is much appreciated.
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Florian DEZERE
VIST AND COM
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The service is always fast and top-notch, and there's no shortage of professionalism! What more could you ask for, except that it continues. I look forward to using your services again
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Cécile DUCROUX
KOESIO AURA TELECOM ECHIROLLES
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Team always available and pleasant
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Ludovic DESCHAMPS
NORETTES COMMUNICATION
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Teams always available when needed. It would be great if the customer could order his studio messages himself online.
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Nathalie VINTI
BEST TELECOM ET RESEAUX
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We've been working together for several years now and we're very satisfied!
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Nathalie BRICE
FACTORIA TELECOM
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A highly professional team. Very pleasant and responsive staff. No problems. They are great!
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Cécile FRONCZAK
CTR
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I can't think of anything negative to say. The people I speak to are always pleasant, quick to respond and very helpful when it comes to dealing with my clients' mishaps. . Thanks, keep up the good work :)
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Franck GUIGNAND
ALSATIS
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We've been working with Phone Design for several years, and always with the same professionalism and reliability. The people who deal with us are pleasant, attentive and full of good advice.
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Patricia PICON
ARTELCOM GRAND SUD
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The team is readily available, in tune with customers' needs and also very responsive. Do not hesitate, your customers will come back
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Virginie TOURLAN
FOLIATEAM APPS2COM
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7 years of partnership with Phone Design! All these years I have been able to appreciate faultless service, unfailing availability and professionalism. A very easy and ergonomic website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... icing on the cake: humor and smiles on the agenda. We never tire !
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David MARCH
E-MSN
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Real professionals who listen to you, who do a remarkable job, who are always available and give very good advice. Don't hesitate to call on their services.
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Lucette JULLIAN
NAPSIS GROUPE
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Efficiency, simplicity and availability ensure our customer satisfaction. Thank you to all the Phone Design team.
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Grégory ROBERGE
ROS TELCO
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If you had to find a synonym for "service" Phone Design would be one. It is a real added-value service, from making contact with our customers to production follow-ups. None of our telephone solutions is sold without a 3-message package.
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Pascale NAVARRO
MS COM RHONE ALPES
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WITH PROFESSIONAL AND FRIENDLY CONTACTS
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Sephora RADIGUET
BIC - Bureautique Informatique Communication
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The team is always readily available, in a good mood and strives to satisfy each of our requests. Reliable, pleasant and highly professional. It is very pleasant to have high-quality partners. Thanks!
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Hédia FILALI
KOESIO AURA TELECOM VALENCE
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Efficiency and speed of processing our requests
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Florence GARNIER
WAYCOM GROUPE ADISTA
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The Conseil Sonore teams are always responsive and attentive. A pleasure to work together. Florence Garnier
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Alexandra VOLLAIS
AJ PHONE
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Since the beginning of our partnership (12 years) everything has always been simple. The tools are well thought out and always improved in the right way. The team is attentive, always available, fast and efficient. A perfect partnership!
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Valery LALAUS
UC TELECOM - ERIZON CLOUD
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5-star service, fast delivery, very efficient ordering service, available and competent sales department. Very high quality of voice prompts (voice and music, without forgetting the perfectly measured and controlled mixing). A huge and distinct advantage for us, possibility of customizing to your brand.
In a few words: Phone Design is GREAT.
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Nicolas BONNET-GERTHOUX
TECH ONLY
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Thank you to the whole team, who always gives good advice and is in tune with customers' needs.
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Emmanuel PIERQUET
KIWI
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An always dynamic and pleasant team.
Thanks to Phone Design, we've added real value to our telephony/communications operator offering.
Communication with our customers is exemplary.
The management tool and the interface for the end customer are just as impeccable.
We particularly appreciate the exchanges, which resemble a genuine partner relationship rather than a simple customer/supplier exchange.
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Cyril BERGEREAU
SETIPP
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Very good partner, flexible and very responsive. I recommend it.
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Nicolas SALLARD
VOXEA
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Very responsive and in tune with our customers
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Morgane GESNOUIN
SVP INNOVATION
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Deadlines are always met, even when they are exceptionally very close, the team is always available, very attentive, putting partner and customer satisfaction first. As far as I'm concerned, nothing negative to mention, it is a pleasure to work with you!
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Elise BENARD
AJ PHONE
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The contact is always pleasant and responsive, they listen to your requests and deal with them quickly. . Excellent call handling. Always a pleasure to work together, don't change anything!
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Sébastien LOSTE
TELERYS COMMUNICATION
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A hyper-reactive team, ready to listen, at the service of your teams and customers, who will love waiting on your lines to the sound of the original melodies and golden voices offered by the Studio. To be listened to without moderation!
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Emmanuelle BLOT
CALLINK
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We have entrusted our clients with serenity to this studio for 20 years, they perfectly manage contact and advice. Always available and attentive, they meet our needs perfectly.
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Assala BELIER
HEXACOM RHONE-ALPES
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Available, efficient, very friendly, and cheerful teams.
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Anne DUBOIS
KOESIO AURA TELECOM VALENCE
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I can find no fault, in terms of customer relations as well as on the technical side. . The communication is fluid with a very high quality of service, very attentive and responsive, which constitutes the basis for a satisfied clientele. Thank you for your constant good mood!
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Nicolas QUINET
VODOLIS
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Good customer support and advice! The messages are perfect and very professional. Thank you to the entire team!
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Jennifer DROZ
JS TECHNOLOGY
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A quality service with a receptive and competent team. It is always a pleasure to work with you.
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Sandrine CHATRIE
SEE SERVICE EXPERT ENTREPRISE
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A user-friendly site and a fast, very efficient team that perfectly answers our questions, whether by phone or by email!!! You can hear their smiles, even over the phone. Thanks
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Sandra VIALANEIX
PRISMATEL
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7 years of partnership with Phone Design! Throughout all these years I have enjoyed faultless service, unfailing availability and professionalism. A very easy and user-friendly website, a proven and perfectly effective white label customer experience. Motivated and responsive teams and... to top it all: plenty of humor and cheerfulness. We never grow tired of it!
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Xavier CLERGEAUD
KOESIO BOURGOGNE FRANCHE COMTE
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The team is always efficient, available, friendly and close to our customers. Not to mention the excellent services and the very competitive prices.
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Diégo PREVOST
UNITED TELECOM OUEST
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A friendly and very professional team responding to all our requests and offering very good customer follow-up.
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Elodie DA CUNHA
OPTIMO CONSEIL
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... and we know that we can count on Phone Design to adapt and carry out all our customers' requests, even the most urgent ones ;)
Our customers are always satisfied with the quality of the messages and recordings!
Thanks to the whole team for their responsiveness!
